Last Updated: 29 April 2026 Effective From:29 April 2026. Binghatti Properties Dubai (“we”, “us”, “our”, or “the Company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website binghattipropertiesdubai.com, contact our team, or use any of our services.
This policy is written in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the UAE PDPL) and other applicable laws of the United Arab Emirates.
By using our website or sharing your information with us, you confirm that you have read this policy and agree to its terms.
Who We Are
Binghatti Properties Dubai is a property advisory firm based in Dubai. We help local and international buyers find, compare, and purchase off-plan and ready properties built by Binghatti Holding.
Company Details:
- 📍 Office Address: Marasi Drive, Business Bay, Dubai, United Arab Emirates
- 📧 Email: sales@binghattipropertiesdubai.com
- 🌐 Website: https://binghattipropertiesdubai.com
- RERA Registration: A52100043340
What Personal Data We Collect
We may collect the following types of personal data:
1. Information You Give Us Directly
- Full name
- Email address
- Phone or WhatsApp number
- Country of residence and nationality
- Passport copy (only when you proceed to a property booking)
- Emirates ID copy (only when applicable for UAE residents)
- Property preferences (budget, location, unit type)
- Source of funds details (only when required for compliance with anti-money laundering laws)
2. Information We Collect Automatically
- IP address and approximate location
- Browser type and device information
- Pages you visit on our website
- Time spent on each page
- Referral source (e.g., Google search, social media)
- Cookie data (see Cookie section below)
3. Information from Third Parties
- Lead data from advertising partners (Google Ads, Meta Ads, LinkedIn)
- Reviews and feedback from third-party platforms (Google Business Profile, Trustpilot)
How We Use Your Personal Data
We use your personal data only for clear and lawful purposes:
- To respond to your enquiries and property questions
- To send you property listings, brochures, and floor plans you request
- To arrange site visits, video tours, and developer meetings
- To process property bookings and assist with Sales and Purchase Agreements
- To register your transaction with the Dubai Land Department (DLD) when required
- To comply with UAE Anti-Money Laundering (AML) laws
- To send marketing updates about new launches (only if you have given consent)
- To improve our website and customer service
We will never sell your personal data to any third party.
Legal Basis for Processing Your Data
Under the UAE PDPL, we process your personal data on the following legal grounds:
- Your consent – when you fill out a contact form or subscribe to updates
- Contract performance – when we process a property booking on your behalf
- Legal obligation – when UAE law requires us to keep transaction records
- Legitimate interest – when we improve our website or fight fraud
You have the right to withdraw your consent at any time.
Sharing Your Data with Third Parties
We may share your data only with these trusted parties, and only when needed:
- Binghatti Holding – when we forward your enquiry to the developer for booking confirmation
- Dubai Land Department (DLD) – for property registration and Oqood issuance
- Banks and mortgage providers – when you request mortgage assistance
- Legal and compliance partners – for AML and KYC checks
- Marketing platforms – Google, Meta, and LinkedIn for ad tracking (only with your consent)
- Email and CRM service providers – to manage our communication with you
All third parties are bound by confidentiality and PDPL-equivalent data protection terms.
Cross-Border Data Transfers
If we need to transfer your data outside the UAE (for example, to a cloud hosting provider), we ensure that:
- The receiving country has data protection rules at least equal to UAE PDPL standards, OR
- We use approved contractual safeguards as required by the UAE Data Office
How Long We Keep Your Data
We keep your data only for as long as needed:
| Data Type | Retention Period |
|---|---|
| Enquiry messages and contact forms | 24 months |
| Booked transactions and SPA records | 10 years (UAE legal requirement) |
| Marketing email lists | Until you unsubscribe |
| Website analytics | 26 months (Google Analytics default) |
| Cookies | As listed in our Cookie Policy |
After the retention period ends, your data is securely deleted or anonymised.
Your Rights Under UAE PDPL
You have the following rights at any time:
- Right to be informed – know what data we hold about you
- Right to access – request a copy of your personal data
- Right to correction – ask us to fix wrong or outdated data
- Right to erasure – ask us to delete your data (subject to legal retention rules)
- Right to object – stop us from processing your data for marketing
- Right to restrict processing – limit how we use your data
- Right to data portability – receive your data in a portable format
- Right to withdraw consent – at any time, with no penalty
- Right to file a complaint – with the UAE Data Office if we fail to protect your rights
To exercise any of these rights, email us at sales@binghattipropertiesdubai.com. We respond within 30 days as required by UAE PDPL.
How We Protect Your Data
We use industry-standard security measures, including:
- SSL/TLS encryption on all data in transit (your browser shows the padlock)
- Encrypted cloud storage for all client records
- Access controls – only authorised staff can access your data
- Regular security audits of our systems
- Staff training on data protection rules
- Incident response plan for any data breach
In the unlikely event of a data breach, we will notify the UAE Data Office and affected users without delay, as required by UAE PDPL.
Related policy pages:
Cookies and Tracking Technologies
Our website uses cookies to improve your experience. Cookies are small text files stored on your device. We use:
- Essential cookies – needed for the website to work
- Analytics cookies – to understand how visitors use our site (Google Analytics)
- Marketing cookies – to show you relevant ads (Meta Pixel, Google Ads)
- Preference cookies – to remember your language and currency choice
You can control cookies through your browser settings or our cookie consent banner. For full details, see our Cookie Policy [link].
Children’s Privacy
Our services are intended for users 18 years and older. We do not knowingly collect personal data from minors. If you believe a minor has shared data with us, contact us and we will delete it.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in UAE law or our services. The “Last Updated” date at the top of this page will always show the latest version. Major changes will be communicated via email or a website banner.
Contact the Data Protection Officer
For any privacy-related questions, contact our Data Protection Officer (DPO):
📧 Email: sales@binghattipropertiesdubai.com 📍 Address: Marasi Drive, Business Bay, Dubai, UAE
If you are not satisfied with our response, you can contact the UAE Data Office through the official portal at u.ae or call DLD on 8004488 for property-related concerns.